Returns & Exchanges

At Louenhide, we want you to love your purchase, which is why we offer a 14-day return period for all full-priced items. Please ensure all items are returned in their original condition, unused, and with all tags and packaging intact.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Items

Securely place your items in their original packaging, ensuring all protective dust bags and tags are included to prevent damage during transit.

3

Attach Shipping Label

Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your return parcel.

4

Drop Off and Track

Take your package to the nearest authorized drop-off point and keep your tracking receipt until your refund or exchange has been processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing